To return a SD Uniforms product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at Victor@SDUniforms.com and request an RMA number. Please be sure to let us know in your email the date of your purchase, your order number, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Most of the items we sell can be returned unless they have been embroidered, screen printed or purchased in bulk. All returns must be in their original packaging. Items to be returned must be in new condition, unworn and with all tags intact. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: Items that have been embroidered or screen printed may NOT be returned. There are no returns on bulk sales unless agreed to by us and subject to a 20% restocking fee. No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in new condition to be eligible for return. Special order items may not be returned. Due to the high costs of shipping and receiving returns, we reserve the right to reject return requests if the number of returns in a 12 month period exceeds three. Thank you for your understanding.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase. Customer is responsible for shipping costs on exchanges.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel. Unless otherwise instructed, please:
Send the package to:
Supreme Discount Uniforms, LLC - Returns
10060 NW 53rd Street